Privacy Policy

What Personal Information Do We Collect?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person's business title or business contact information when used or disclosed for the purpose of business communications. Personal information does not include anonymous or non-personal information.

We collect and maintain different types of personal information in respect of those individuals who seek to be, are, or were clients, therapists, employed or contracted by us, including the personal information contained in:

Booking sessions

Adding details to waiting list

Medical reports/letters

policy acknowledgement;

training and personal development records;

forms relating to the application for, or in respect of changes to, reports, letters, client health and welfare benefits; including, short and long term disability and medical.

In addition to the examples listed above, personal information also includes information such as name, home address, telephone and mobile telephone numbers, personal email address, date of birth, marital status, gender and any other information necessary to Wrexham Counselling purposes, which is disclosed in the course of a contract.

Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.